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How much does a designer get paid?
The amount you get paid depends on: How well your design performs.  This will dictate whether or not you are selected for a place payment.  If your design meets our Minim...

What payment security does DesignCrowd offer?
At DesignCrowd we consider the security of your information to be of paramount importance. We have implemented security measures designed to provide the peace of mind you should ex...

How do I pay for my project? What are the payment methods you accept?
Once you have successfully posted a project and a draft has been created in your My Account page, you are now ready to pay for your project and launch it so designers can begin wor...

What protection does DesignCrowd provide to customers?
DesignCrowd offers three types of protection to customers: Payment Protection with Money Back Guarantee  Whenever you make a payment to a designer, DesignCrowd acts as your i...

How do I increase my project budget?
To increase your project budget you firstly need to get to the 'increase project budget' page. To do this: Go to your My account page Click on the Manage Project link for the...

PayPal not available in my country. Can DesignCrowd pay out in another payment method?
DesignCrowd can pay you either by Paypal or Moneybookers.  If you do not have Paypal and cannot receive money through it please ensure that you have the Moneybookers option se...

What is the payment currency?
The payment currency can be any one of four currencies: USD - US dollars, AUD - Australian Dollars, GBP - British Pound and EUR - Euro.  You will be able to convert this to yo...

Why is my payment for my design is taking longer than 5 days?
The most likely cause of delay of payment is either: The customer has requested some changes which require actioning before we can pay you; or We are still in the pro...

Can I invite designers to my project?
Yes you definitely can!Inviting designers gives customers the ability to browse through our 20,000+ designers and choose designers they want working on their project. That is, cust...

How much does it cost to run a contest?
Its up to you!  You do need to pay a posting fee of US$40 to run a Design Contest but you set your own budget before the project starts.  In summary: Total Cost = Your Budget + Pos...

How does DesignCrowd know my PayPal/Moneybookers account for me to receive payment?
In your personal profile (under "My Account" at the top of the page) there is a "Payment" tab.  Under this tab please select your preferred payment type, either Moneybookers o...

How do I get paid?
If you win a contest or receive a participation payment, your payment will be paid via PayPal or if you have selected it, Moneybookers.  You will need a PayPal account which you ca...

What is the minimum amount for place payments?
When adding a 'place payment' (e.g. 2nd place) the minimum prize amount is $100.  Because designs awarded 2nd place will have their files and any copyright transferred to the clien...

How do I pay a designer for the Freelance Job?
Easy!  When you deposit your budget, you pay DesignCrowd using your credit card or PayPal.  We then pass the budet onto the designer once they complete the work and you a...

What is the Participation Payment cap?
This is the maximum number of designers who will receive a Participation Payment for a given brief. Participation Payments can be received by being invited to a project by a custo...

How do I get a Participation Payment?
You can get a Participation Payment by:1. Project InvitesOn each project, a customer has a limited number of participation payments which they can allocate to designers in the for...

What is design handover phase?
Once a customer selects a design, the project will move into the design handover phase. Here, the designer and the customer are given access to a shared handover page where the cus...

What is a Participation Payment?
Participation Payments are small payments ($15, $20 or $40) paid to designers who submit for a particular design contest but who do not win.  Designers are allocated Part...

If I get 1st or 2nd place, can I get a Participation Payment as well?
No you can't! A Participation Payment is designed to be a minimum 'safety net' to make sure you get some payment for your effort (if you do not want to bid-for-free). Participatio...

Ive been invited to a project with a Participation Payment. What do I do to receive it?
Firstly, if you have been invited to a project and the customer has allocated you a Participation Payment, congratulations!  You do not have to do anything else!  We will automatic...

What does Payment Not Guaranteed mean for designers?
When a project is marked as guaranteed it means that the customer has committed to paying out a designer and has waived their right to get their money back. If it is not guaranteed...

What does the Participation Payments Left counter on each brief mean?
This counter shows how many participation payments are still left unreserved for this brief. Each designer is able to receive participation payments via project invitations from cu...

Where do I can find out who got awarded a contest?
If you submit to a job or save the job to your watchlist - you can simply access your watchlist via the My Profile page. Here it should show the outcome of the job and whether you ...

How can I add 1st, 2nd and 3rd payments to my project?
See http://www.designcrowd.com/help/article/how-do-i-increase-my-project-budget